简谈ERP与售后管理

Discussion on ERP and Customer Service

随着市场经济的发展,ERP作为现代会计与现代信息技术的融合,它的实施已经成为改善企业管理,实现企业管理信息化,增强企业核心竞争力的重要措施。针对企业售后管理的现状、存在的问题,可以采取哪些措施与对策来成功解决?探讨和研究这一问题对企业的发展具有现实意义。

With the development of market economy, as a fusion of modern accounting and modern information technology, ERP has became an important measure to improve enterprise management, realize informational management and enhance the core competitiveness of enterprises. In view of the present situation and management issues of customer services, the paper discusses the measures to successfully solve the issues, which will have practical significance for the development of enterprises.