摘要
目的:探讨信息化干预机制在大型手术室前台服务运行中的应用效果。方法通过手术安排平台签到更衣机储物柜联动系统的研发,再造新建手术室的服务流程,建立规范的人员接待管理应对方案。结果干预后前台服务流程更趋程序化、规范化、标准化、制度化的良性运行,首台签到率、手术污衣回收率、医生对手术室管理的满意度分别为92.0%,96.0%,97.0%,均高于对照组,差异均有统计学意义(χ^2值分别为89.90,145.72,15.34;P〈0.01)。结论信息化干预机制能简化手术室服务流程、规范手术室质控管理、提升手术室管理水平、提高手术室工作的效率。
Objective To investigate the application of digital working system for the serving counter in major operation room. Methods We reestablished the streamline of the work at serving counter, we invented coordinate system of surgery arrangement platform-sign in-clothing changing machine-locker, established the rules of counter gate control system as well as protocol for clothing management in order to improve the overall quality and efficiency of the serving counter in the operation room. Results The digital working system of the serving counter could make the serving process running more programmed, normalized, standardized, institutionalized in the operation room. The satisfaction of first operation attendance rate, the dirty operating clothing collect rate, and operation management satisfaction from doctors were 92. 0%, 96. 0%, 97. 0%, which were higher than those of the control group (χ^2 = 89. 90, 145. 72, 15. 34, respectively;P 〈 0. 01 ). Conclusions The application of digital working system can facilitate the service progress, normalize the management of the operation room, improve the efficiency of the operating room and upgrade the level of the management of infection in the operation room.
出处
《中华现代护理杂志》
2015年第17期2079-2081,共3页
Chinese Journal of Modern Nursing
基金
温州市科技计划项目(2013G0023)
关键词
手术室
人员管理
信息化
Operation room
Personal management
Informatization