两型社会市民生活满意度评价指数模型实证研究

Study on two-oriented society public life satisfaction index model

建设资源节约型、环境友好型社会是长株潭城市圈生态文明建设的集中体现,也是实现社会文明、和谐发展的必由之路.然而从目前来看,国内对于"两型社会"建设水平的评价,较少从市民生活满意度的角度进行研究.基于此,论文将顾客满意度引入到两型社会建设水平的测评中.论文在分析SCSB(瑞典顾客满意指数),ACSI(美国顾客满意指数)和ECSI(欧洲顾客满意指数)的基础上,建立了两型社会市民生活满意度指数模型.并运用结构方程模型(SEM)估计技术中的偏最小二乘(PLS)路径分析方法对指数模型中潜在变量之间以及潜在变量与可测变量之间的关系进行了检验.最后通过实证研究表明本文所建立的两型社会市民生活满意度指数模型拟合得较好,并根据各变量之间的相关系数为政府提出了相关政策建议.

Building a resource-saving and environment-friendly society is the concentrated expression of Changsha, Zhuzhou, Xiangtan city circle ecological civilization construction, is also the only way to achieve the harmonious development of social civilization. However, for now, the evaluation of construction level for the two-oriented society, fewer studies from the perspective of public life satisfaction. In this paper, public satisfaction evaluation is introduced into the measurement of two-oriented society. Firstly, a public life satisfaction index model of two-oriented society is described based on SCSB, ACSI and ECSI. Secondly, the measurement model is tested and parameters are estimated by means of structural equation modeling with partial least square method. Finally, the experimental research indicates the proposed evaluation model of two-oriented society public life satisfaction has higher goodness of fit, and the coefficients between variables are also estimated.