医疗质量安全管理与医患关系学组在防范医疗纠纷中的实践探讨

The Practice Exploration of Medical Quality Safety Management and Hospital Patient Relationship Academic Groups in the Prevention of Medical Disputes

根据2014年度四川省医疗事故技术鉴定的基本情况,分析医疗机构存在管理不严、违反制度、技术欠缺、条件不够、责任心不强等典型表现,并从有利于搭建围绕提高医疗质量、保障医疗安全、防范医疗质量安全事件、加强医患沟通、引导医患双方依法有序解决医疗纠纷平台的工作目标和为卫生行政主管部门提供政策决策依据,建立医患纠纷和质量安全事件上报体系,加强各级医疗机构的医患沟通能力培训,探讨医疗质量安全管理与医患关系学组在防范医疗纠纷中的实践。

To analyze the typical performance of medical institutions such as poor management, against rules, technology deficiency, insufficient condition and weak responsibility feeling according to the basic situation of medical accidents authentication in Sichuan province in 2014. Aimed. at establishing a medical dispute and quality safety event reporting system, we focused on improving medical treatment quality, ensuring medical safety, preventing medical quality safety incidents, strengthening the doctor-patient communication both doctors and patients in accordance with the law, which would guide the orderly settlement of medical disputes platform work objectives as well as provide policy decision basis for administrative departments of health. We should strengthen the doctor-patient communication ability training in each grade of medical institutions, and explore the practice of medical quality hospital patient relationship academic groups in the prevention of medical disputes.