风险沟通理论及其在医疗风险沟通中的运用

Theory of Risk Communication and Its Application in Medical Risk Communication

介绍了世界卫生组织风险沟通的原则:建立信任、尽早公布、保持透明、听取公众意见并促使其参与进来等,在此基础上提出了双向、互动的医疗风险沟通七个步骤,不仅包括告知疾病诊治信息,也包括对患者焦虑情绪的安抚。并提出了医疗风险沟通的三种情况即高风险、低风险及好坏消息告知的方法与对策。

This paper introduced the risk communication principles made by WHO including： establishing trust, releasing information betimes, keeping transparent, listening to the public opinions and involving them in etc. Seven steps to make a two -way and interactive communication are also put up on that basis. It covers infor- ming the medial information and comforting patients＇ anxiety. In addition, the strategies of informing the patients of high -risk medical issues or low -risk medical issues and good or bad news are also mentioned.