应对方式在科技工作者职业倦怠及压力知觉中的中介效应

Mediation effect of coping style on relationship between perceived stress and job burnout among science and technology professionals

目的了解科技工作者的工作满意度现状,探讨应对方式在压力知觉和职业倦怠中的中介效应。方法分别采用职业倦怠问卷、压力知觉问卷和特质应对方式问卷对浙江省2 730名科技工作者的职业倦怠、压力知觉水平和应对方式进行调查。结果职业倦怠问卷中总情绪衰竭、玩世不恭、成就感低落因子分分别为(1.90±0.94)、(1.38±0.94)、(2.42±1.17)分,压力知觉总分为(41.06±16.85)分,应对方式问卷中积极应对和消极应对因子分分别为(33.97±6.75)和(24.63±6.31)分;积极应对、消极应对因子分在压力知觉总分和情绪衰竭因子分以及压力知觉总分和玩世不恭因子分之间存在部分中介效应,中介效应占总效应比值分别为0.15、0.17,0.30、0.20,在压力知觉总分和成就感低落因子分之间均存在完全中介效应,其占总效用的比值分别为0.99和0.50。结论应对方式在浙江省科技工作者压力知觉与职业倦怠的关系中起中介效应。

Objective To study the status quo of job satisfaction and to explore the mediation effect of coping style on the relationship between perceived stress and job burnout among science and technology professionals（ STPs）. Methods Totally 2 730 STPs in Zhejiang province were assessed with Maslach Burout Inventory-General Survey（ MBI-GS）,Perceived Stress Questionnaire,and Trait Coping Style Questionnaire（ TCSQ） to evaluate their job burnout,perceived stress level,and coping styles. Results Among the STPs,the domain scores of MBI-GS were 1. 90 ± 0. 94 for emotional exhaustion,1. 38 ± 0. 94 for cynicism,and 2. 42 ± 1. 17 for lowsense of achievement; the score of perceived stress was41. 06 ± 16. 85; and the TCSQ scores were 33. 97 ± 6. 75 and 24. 63 ± 6. 31 for positive and negative response. The positive and negative response played a partial mediation effect on the relationsip between perceived stress and emotional exhaustion and on the relationship between perceived stress and cynicism,with the total effect ratios of 0. 154 and 0. 170;the positive and negative response also play a complete mediation effect on the relationship between perceived stress and lowsence of achievement,with the the total effect ratios of 0. 985 and 0. 500. Conclusion Coping style plays a mediation effect on the relationship between perceived stress and job burnout among STPs in Zhejiang province.