护理人员组织公民行为量表的编制

Development of an Organizational Citizenship Behavior scale for nurses

目的 :编制适用于我国护理人员的组织公民行为量表,为今后医院管理人员更好地评价护理人员组织公民行为提供工具。方法 :通过名义小组访谈法采集护理人员组织公民行为条目,形成原始条目池;通过Delphi专家咨询法和问卷调查的项目分析进行条目筛选与修订。结果 :通过对172例护理人员的访谈形成护理人员组织公民行为原始条目53项;通过两轮、39位专家的咨询,删除或修改其中34项,形成37个条目的预试量表;通过对317例护理人员问卷调查的项目分析,删除其中5个条目,最后保留32个条目,32个条目的 CR值均>3,与总分的相关性均>0.50,因子载荷值>0.50。结论:本研究通过小组访谈、专家咨询和问卷调查法,编制的护理人员组织公民行为量表,具有较好的区分度和同质性。

Objective： To develop a Organizational Citizenship Behaviors（OCB） scale for nurses in China, and to provide a proper instrument for hospital managers to better evaluate nurses＇ OCB. Methods： The original items of OCB scale for nurses were collected through nominal group interview, and were selected and revised through Delphi expert consultation method and item analysis technique based on questionnaire survey of nurses. Results： There were 53 original items collected through interviewing 172 nurses, and 34 items were deleted or modified during 2-round expert consultation, and we got a 37-item pretest scale. Five items were deleted according to item analysis results based on the survey among 317 nurses. Finally, 32 items of OCB scale was reserved with all 32 items＇ CR values 3, the total score correlations 0.50, and loading factor values 0.50. Conclusion： This study developed an OCB scale for nurses through group interview, expert consultation and item analysis technique based on questionnaire survey. The scale has good differentiation and homogeneity.