国内外政府网站可用性评价研究进展述评

在调研和回顾国内外有关政府网站可用性研究的基础上,指出政府网站可用性研究的基本框架,剖析指标构建方法及指标体系的特点,揭示相关实证研究及其反映出的政府网站可用性水平与存在的问题。最后,从研究问题和内容、研究对象、研究方法等方面进行总结,并展望下一步研究方向。

By reviewing of the related work on government websites＇ usability evaluation, it provides a theoretical framework to summarize the main research issues, analyzes the evaluation indicators and the methods of indicator development, discusses the findings of empirical research, and reaches a conclusion from the research issues, content and methods. Finally, it points out some directions for future study.