2Kaplan,R.S. & Norton,D.P..The Balanced Scorecard. Measures that Drive Performance. Harvard Business Review, January-February, 1992.
3Kaplan,R.S. & Norton,D.P.. Putting the Balanced Scorecard to Work. Harvard Business Review, September October,1993. -Using the Balanced Scorecard as a Strategic Management System. Harvard Business Review, 1996.
4Kaplan,R.S. & Norton,D.P. . The Balanced Scorecard. Translating Strategy into Action. Harvard Business School Press, Boston,MA, 1996.
5Kaplan,R.S. & Norton,D.P.. The Strategy-Focused Organization. How Balanced Scorecard Companies Thrive In The New Business Environment. Harvard Business School Press, Boston, MA, 2001.
