电子分诊标签在急诊预检分诊中的应用效果分析

The Analysis of application effect of electronic triage tags in emergency triage

目的:探讨电子分诊标签在急诊科急诊预检应用过程中的临床效果分析。方法:选取2013年5月至2014年5月间的急诊活动作为研究对象,以时间为标准,将2013年5月至2013年10月作为对照组,采取传统手工登记的预检分诊制度,将2013年12月至2014年5月作为观察组,采取电子分诊标签对患者进行预检分诊,分别统计两组患者在此期间的分诊准确情况、医疗纠纷发生情况、患者挂号时间、预检信息登记时间以及患者对护理质量的满意程度。结果:在采取电子分诊标签的观察组期间,患者分诊正确明显高于对照组,差异具有高度统计学意义(P<0.01),且医疗纠纷发生率较对照组大大降低,差异具有高度统计学意义(P<0.01),患者平均挂号时间、预检分诊时间明显少于对照组,且观察组期间,患者的平均满意度明显优于对照组,具有统计学意义(P<0.05)。结论:电子分诊标签可以明显提高急诊科在预检分诊中的分诊准确性,降低医疗纠纷发生的概率,提高了急诊科护理工作效率和患者满意度,在条件准许下可适当推广。

Objective： To explore the electronic triage tags in the emergency department of emergency clinical effect analysis in the process of engineering application. Methods： a retrospective analysis in May 2013 to May 2014 in our hospital emergency department patients were as the research object, which in May 2013 to October 2013 clinic patients were as control group, adopted the traditional manual registration during the preview of triage system, mean while, in December 2013 were to May 2013 as observation group, electronic triage labels for the patient was taken to preview during triage, after statistics of two groups of patients during this period the triage of patients with accurate situation and situation of medical dispute occurs, register time, preview information registration time on the quality of nursing and patients satisfaction. Results： Taking electronic triage label during the observation group, patients triage right is significantly higher than the control group （ P 〈 0. 01 ）, and the incidence of medical disputes was greatly reduced （ P 〈 0. 01 ）, patients＇ average registration time, preview triage time significantly less than the control group, and during the observation group, average patient satisfaction was better than control group, with statistical significance （P 〈 0. 05 ）. Conclusion： Electronic triage tags can obviously increase the emergency department in the preview in the triage triage accuracy, reduce the incidence of medical disputes, improve the efficiency of emergency nursing and patients satisfaction. It can be prmoted appropriately under the conditions permit.