组织情境下的员工求助过程:一个整合模型被引量：3

An Integrative Model of Employee Help-Seeking Process

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摘要作为组织互助过程的重要开端,员工求助行为并没有得到应有的理论和实践关注。本文基于主动行为阶段模型将员工求助过程划分为预期、计划和影响三个阶段,探讨了员工求助的发生动因、心理过程和行为结果。此外,基于计划行为理论,本文进一步探讨了员工的行为信念、规范信念和控制信念对不同阶段求助心理和行为的综合影响。这一员工求助过程整合模型的构建旨在为后续相关研究提供理论框架。 As the trigger point of organizational helping process, employee helpseeking behavior has not yet caught enough theoretical and practical attention. Base d on the phases of proaetivity process, this paper divided employees＇ help-seeking into three stages （i.e., anticipation, planning, and impact）, and discussed how employee help- seeking is motivated as well as its development and outcomes. In addition, based on the theory of planned behavior, this paper further proposed the influence of the interplay of employees＇ behavioral beliefs, normative beliefs and control beliefs during help-seeking process. In sum, the establishment of this integrative model of employee help-seeking process provides a theoretical framework for the future study.

作者毛畅果

机构地区首都经济贸易大学劳动经济学院

出处《中国人力资源开发》北大核心 2015年第13期6-12,共7页 Human Resources Development of China

基金国家自然科学基金资助项目"员工沉默行为的产生机制:基于内隐理论的研究"(71402107) 首都经济贸易大学科研基金资助

关键词员工求助过程求助行为求助意愿计划行为理论 Employee Help-Seeking Process Help-Seeking Behavior Help-SeekingIntention Theory of Planned Behavior

分类号 F272.92 [经济管理—企业管理]

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参考文献31

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二级参考文献24

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