我国旅游社区的社会治理模式研究——基于创新生态系统的视角

The Social Governance Model of Tourism Community——Based on the perspective of an innovative ecosystem

旅游社区社会治理的创新生态系统是一种利用现代技术工具,以创意观点推动社区善治的社会资源整合,实现旅游发展各主体多方互动的社会建设工程。基于创新生态系统构建思路,从原则、参与者、内容和工具四个方面,来指导构建我国旅游社区社会治理的系统网络。这个系统网络是依靠政府、社区居民、公民组织、旅游企业、游客群体、高等院校和独立部门七个主体及其结构关系所构成,并在社区内外环境建设和信息技术的支持下,形成协同治理互动沟通平台。因此,我国旅游社区的社会治理模式由四大功能系统构成:政府服务系统、社区自治系统、辅助治理系统和信息沟通系统。它们分别体现着我国旅游社区自治的政府服务、三方互动监督的环境治理、社会组织蕴藏的社会智慧、各方主体参与的信息沟通四大作用。

The innovative ecosystem of social governance of tourism community is a social building project in which modern technology and originality view are used to promote social resource integration of good governance of community to realize the multilateral interaction of each social body of tourism development. Based on the way of thinking of constructing innovation ecosystem and from the four aspects of principle, participants, content and tools, the paper guides to construct the system network of tourism community social governance. This system network relies on the seven main bodies and their structure relation,i.e. government, community residents and citizens groups, tourism enterprises and tourist groups, institutions of higher education and independent department. Furthermore, under the support of inside and outside community environment construction and information technology, this network can form a collaborative governance interactive communication platform. Therefore, the social governance model of tourism community is formed with four function systems： government service, community autonomy, auxiliary management and information communication. Respectively, these systems embody four functions： government services of tourism community autonomy, the environmental governance of three-way interaction monitoring, the social wisdom of social organization and the information communication with the engagement of the social subjects.