药剂科用药差错的危机管理措施

The Crisis Management Measures for Drug Use Errors in Pharmacy Department

在医院管理中药剂科用药差错是一项严重问题,不仅严重损害了医院信誉,同时也对患者的生命安全构成了巨大威胁。因此加强药剂科用药差错的危机管理具有重要的临床价值。本文主要介绍了危机管理的概念、用药差错影响因素以及相关的危机管理措施,以便提高医院药剂科管理质量。

In the hospital management of medicine, the drug use error is a serious problem, not only seriously damaged the credibility of the hospital, but also the life and safety of the patient posed a huge threat. Therefore, it has important clinical value to strengthen the crisis management of drug use errors. This paper mainly introduces the concept of crisis management, the influence factors of drug use errors and the relevant crisis management measures, in order to improve the management quality of hospital pharmacy.