基于用户体验的数字图书馆用户交互模型构建

Construction of the Digital Library User Interactive Model Based on User Experience

首先分析数字图书馆用户交互的概念等基本问题;然后通过分析交互式信息检索的3个经典模型,将数字图书馆用户交互分为:用户与数字图书馆系统的交互、用户与用户的交互以及用户与环境的交互3种,构建基于用户体验的数字图书馆用户交互模型;最后,提出"模型"应用需要注意的问题:设计用户交互体验评价指标、注意用户交互类型的交叉特征、用户与用户的交互需要注意保护个人隐私、提供分类用户入口以及让系统从"礼貌"到"体贴"等。

Firstly,this paper analyzes the basic problem of digital library user interaction,such as the concept of user interaction. Then,the paper divides digital library user interaction into 3 types including user interaction with the digital library system,user interaction with the user,and user interaction with the environment by analyzing the 3 classical models of interactive information retrieval,and constructs digital library user interaction model based on user experience. Finally,the paper proposes the issues of ＂model＂application that need to be focused,such as designing user interaction evaluation indexes,noting the cross features of user interaction types,needing for the protection of privacy in the user interaction,providing the entries for classified users,and making the system from politeness to considerateness.