摘要
根据AIDET标准沟通方式的5个步骤,设计并建立AIDET沟通模板,对成分献血者电话招募用语进行详细描述和示范,提高了招募成功率,更好地满足了临床用血需求。
According to the five steps in the standard communication pattern of AIDET, the AIDET communication templates were designed and established to describe and demonstrate the expressions and words during telephone recruitment of blood components donors. It improved the success rate of recruitment, and better satisfied the needs of clinical blood use.
出处
《中国卫生质量管理》
2015年第4期96-97,共2页
Chinese Health Quality Management
关键词
AIDET
沟通
电话招募
成分献血者
AIDET
Communication
Telephone Recruitment
Donors of Blood Components
