3James P Womack,Daniel T Jones.The Machine That Changed the World[M].New York:Jones Hopkins University Press,1990:1-12.
4James P Womack,Daniel T Jones.Lean Thinking:Banish Waste and Create Wealth in Your Corporation[M].New York:Simon & Schuster,1996:36-128.
5Forrest W Breyfogle Ⅲ.Implementing Six Sigma:Smarter Solutions Using Statistical Methods[M].New York:John Wiley & Sons,Inc.,1999.
6Forrest W Breyfogle Ⅲ,James M Cupell,Becki Meadows.Managing Six Sigma:A Practical Guide to Understanding,Assessing,And Implementing the Strategy That Yields Bottom-line Success[M].New York:John Wiley & Sons,Inc.,2001.
7George Eckes.Making Six Sigma Last:Managing the Balance Between Cultural and Technical Change[M].New York:John Wiley & Sons,Inc.2001.
8石川馨.日本的质量管理[M].增补版.李伟明,译.北京:中国经济出版社,1986:32-59.
9Michael L George.Lean Six Sigma:Combining Six Sigma Quality With Lean Speed[M].New York:The McGraw-Hill Companies,Inc.,2002:15-34.
