阶梯式培训考核在提高年轻护士人文素养中的应用

Application of Cascade Training Assessment in Improving Young Nurses' Humanistic Quality

目的探讨阶梯式培训考核在提高年轻护士伦理人文素养中的效果。方法 2013年起在新护士入院后三年内,通过先简单后复杂、先规范化常规后专科特色的模拟、案例操作的阶梯式培训考核方法,比较以前护理人员的人文素养考核、考核优秀率和患者满意度。结果新的培训考核方法让年轻护士在临床操作考核中显著提高了护理人员以病人为中心的服务意识,考核优秀率31.25%,高于前一年考核的优秀率19.82%,具有显著差异性(P<0.05);在患者对护理人员满意度调查比较中,具有显著优势(P<0.05)。结论新的培训考核方法,显著提高了年轻护士的自身素质和医德修养,在临床实际操作中能更好的注重人文关怀,做好护患沟通,提高了护士在临床工作中的判断能力、急救能力、交流能力、灵活应变能力和突发事件的应急处理能力。对年轻护士在实际工作中处理好医患关系、医际关系、提高临床实践工作能力和病人的综合满意度具有重要价值。

Objective：To explore the effect of cascade training appraisal effect in improving the young nurses ethics humanities cultivated manners.Methods：Since 2013 within three years of the new nursing staff in hospital, through simple after complex first, after the first standardized routine training characteristic simulation and case op-eration step training appraisal method, comparing before paramedics humanistic literacy assessment, evaluation of excellence and patient satisfaction.Results：New training evaluation method for young nurses in the clinical opera-tion assessment obviously improving the patient-centered nursing service consciousness, appraisal excellence rate of 31.25%, higher than a year before the inspection the excellence rate of 19.82%, with significant difference （P〈0.05）;In patients to nursing staff satisfaction survey comparison, has significant advantage （P〈0.05）.Con-clusions：New training appraisal method significantly improves the young nurses′own quality and medical ethics ac-complishment, can better pay attention to the humanistic care in the clinical practice, communicate with the nurse, improve the judgment in the work of the nurses in the clinical ability, emergency ability, communication ability, flexible ability and emergency ability of emergency response.For young nurses in practice to deal with the doctor-patient relationship, medical international relations, improving clinical practice ability and the patient′s comprehen-sive satisfaction has important value.