品管圈在降低住院患者跌倒发生率中的应用

Application of QCC in Reducing the Incidence Rates of the Falling of Inpatients

目的:研究品管圈在降低住院患者跌倒发生率中的作用。方法:相关人员自愿报名成立品管圈,拟定活动主题,制定活动计划,通过对2013年1月至2014年1月大理市某医院内科片区16例跌倒情况进行分析,重点研究导致跌倒事件发生的相关因素,提出对策并实施,对活动前后的住院患者跌倒发生率进行比较,确定活动效果,制定标准化管理标准,进行标准化管理。结果:住院患者跌倒发生率从活动开展前的0.009%下降至活动后的0.005%。结论:运用品管圈可降低住院患者跌倒发生率,对提高圈员解决问题的能力和凝聚力有显著促进作用。

Objective： To study the effect of QCC in reducing the incidence rates of the falling of inpatients. Methods： QCC was founded by volunteers. The theme of the activity was made and the plane was settled. Sixteen falling cases happened in the internal medicine department at a hospital in Dali from January 2013 to January 2014 were analyzed. The correlates of incidence were mainly studied and the countermeasures were proposed. Then the incidence rates before and after the activity were compared to evaluate the effect and establish a standardized management. Results： After the activity, the incidence rates of falling of inpatients decreased from 0.009% to 0.005%. Conclusion： The application of QCC can reduce the incidence rates of falling of inpatients and play a remarkable positive role in promoting the group cohesiveness and abilities of QCC members in solving problems.