云南省洱源县居民择医就医现状调查报告

The Survey Report of the Community Patients' Selecting Hospitals' Statue in Eryuan County

目的:了解目前云南省洱源县居民的就医意愿现状及其主要影响因素。方法:对云南省洱源县不同行政区域小区居民进行现场问卷调查。结果:医疗技术水平、医保定点医院、医院收费、交通便利、医护人员服务态度等是影响患者选择医院的重要因素。另外,性别、年龄、文化程度(学历)等个体特征对患者选择医院也有很大影响。结论:重视医疗技术水平和服务质量,交通便利,以患者为中心,提供多样化服务,完善医保政策是医院赢得患者,扩大医疗市场需着力推进的几个重要方面。

Objective： To study the status of health-seeking behaviors for community residents in Eryuan county and its main influence factors.Method： Community residents in different areas and outpatients and inpatients in different medical institutions in Eryuan county were investigated with questionnaires.Result： The factors of medical technology, the appointed hospital of medical insurance, charges, traffic convenience, and medical staffs＇attitude were important to influence the patients＇health-seeking behavior.In addition, factors of gender, age and education background also had influence on it.Conclusion： Some countermeasures are put forward for hospitals to attract patients and develop themselves, such as valuing medical technology and medical service quality, convenience of transportation, centering with patients, diversifying medical service and improving medical insurance system.