基于微信的校园网络故障诊断平台的研究

Research on Campus Network Fault Diagnosis Platform Based on WeChat

为了进一步提高高校网络维修的质量和效率,加快智慧校园建设,本文结合微信公众平台和专家系统,研究并设计了将微信应用于网络故障诊断专家平台的网络故障自动诊断系统。基于本系统,用户可以通过发送微信到学校公众号的方式,将网络故障症状信息发送到专家系统平台,并实时得到故障原因以及故障排除方法。实践证明:该系统有良好的诊断率,为网络维护提供了新的服务平台,为进一步实现智慧校园做出有益的尝试。

To enhance the university network repair quality and efficiency,also to accelerate the construction of wisdom campus,in this paper we research and design of a network fault diagnosis expert system platform using the We Chat.In our system,the user can send a letter to the school micro channel public number,in this letter there is information of network failure symptoms,then they get cause of the fault and troubleshooting.Practice has proved that：the system has a good diagnostic yield for network fault diagnosis provides a new service platform,to make a useful attempt to the wisdom school.