知识密集型服务业企业服务创新绩效的界定

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摘要通过对文献回顾,界定了知识密集型服务业企业服务创新绩效的概念,并阐述了知识密集型服务业企业的服务创新绩效可通过顾客绩效、财务绩效和产品绩效对其进行了测量。该研究对理解知识密集型服务业企业绩效并对其进行测量具有较强的实践指导意义。

作者王小娟

机构地区西藏民族大学财经学院

出处《全国商情》 2015年第27期32-32,共1页

关键词知识密集型服务业服务业企业创新绩效界定文献回顾财务绩效实践指导企业绩效

参考文献3

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全国商情

2015年第27期

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