新市民社区信息服务创新与思考

Innovation and Thinking of Information Service in New Urban Residents' Community

新型城镇化核心是人的城镇化。新市民既是人的城镇化的行为主体增量,也是信息贫困问题最严重的信息弱势群体之一,面向新市民的信息服务至关重要。本文从新市民及新市民社区的概念界定出发,对新市民社区信息服务创新的理论基础与实践案例进行详细阐释与剖析,并总结了新市民社区信息服务创新的主要特点,由此得出相应启示:在新市民社区信息服务创新中,要进一步强化顶层设计,创新服务治理机制;多元化新市民参与路径,完善相关保障制度;重视服务内容差异性,因城制宜开发特色服务。

The urbanization of people is the core of new urbanization. New urban residents are not only incremental behav- ior subject of the urbanization of people, but also disadvantaged information groups facing the problem of information poverty. Information service plays an important role in promoting the integration of new urban residents and urban life. Starting from de- fining the new urban residents and its community,this paper summarizes the main features of information service innovation in new urban residents＇ community based on theoretical roots and practical cases.Furthermore,we draw corresponding enlight- enments： in order to enhance the level of information service innovation in new urban residents＇ community, we should strengthen top-level design and innovate administrative mechanism; diversify participation paths of new urban residents and perfect relevant security system; put attention to the difference of service content and develop characteristic service.