通过聚焦重点用户群提升用户感知的研究

Research on Enhancement of User Perception Based on Focus Key User Group

主要探讨了一种针对于重点用户群的优化思路:首先通过解析CDMA业务重点用户以及呈现重点用户群的业务特征,聚焦了重点用户优化工作的对象;其次分组建立重要用户群,形成了面向用户群感知提升的问题呈现方法;最后采用针对性的优化手段,实现对重要用户群感知的闭环优化,整体上动态地实现了对重点用户群的准确优化。

An optimization thought according to key user group was discussed. Firstly, service features of CDMA service key user and key user group were analyzed to focus on the object of key user optimization. Then, important user groups were set up to tbrm the solution to enhancement of user group perception. Finally, targeted optimization method was utilized to dynamically realize the close-loop optimization of key user group perception and the accurate optimization of key user group.