开设医患沟通课程对医务人员的应用价值分析

Application Value of Doctor-patient Communication Courses to Medical Staff

目的探讨开设医患沟通课程对医务人员的应用价值。方法采用自编问卷及焦虑自评量表(SAS),选取在我校学习的200例医务人员,按照对医患沟通课程学习前后分为授课前组和授课后组,分别于学习前后对两组医务人员进行SAS评分及问卷调查。结果与授课前组相比,授课后组医务人员认为通过医患沟通课程的学习,有益于培养沟通意识,提高医患沟通的技巧以及防范医患矛盾(P<0.05)。授课后组SAS评分为(34.50±6.88),明显低于授课前组SAS评分(45.51±6.97),差异有统计学意义(t=15.622,P<0.01)。结论开设医患沟通课程是提高沟通能力的有效途径,同时对于缓解医务人员的焦虑情绪也具有一定的价值。

Objective： To investigate the significance of doctor -patient communication courses to medical staff.Methods：Using self-made questionnaire and self -evaluation of anxiety scale （SAS）, selection in our u-niversity study of 200 cases of medical personnel , in accordance with the doctor -patient communication before and after the course is divided into classes before and after teaching group , respectively on two groups before and after learning the medical staff on the SAS scores and questionnaire survey .Results：Compared with group before teach-ing, teaching group after medical staff thought through the study of doctor -patient communication course , is con-ducive to cultivating communication consciousness , improve doctor -patient communication skills as well as pre-venting the doctor-patient contradiction （P〈0.05）.After teaching group SAS score （34.50 ±6.88）, signifi-cantly lower than the teaching group SAS score （45.51 ±6.97）, difference was statistically significant （t =15 .622 ,P〈0 .01 ） .Conclusion：Doctor-patient communication courses are effective way to improve the ability to communicate , to alleviate the anxiety of the medical staff at the same time also has a certain value .