中国基层公务员自我反思诱因特征的探索性研究

An empirical study on self-reflection characteristics of grassroots civil servant

当前,全党正在开展以"为民、务实、清廉"为主要内容的党的群众路线教育实践活动,习近平主席强调"要以整风精神开展批评和自我批评"。基层公务员处于服务人民群众的一线,迫切需要进行自我批评、自我反思。为探索基层公务员的自我反思诱因特征,抽取了352名被试进行问卷调查。结果显示:基层公务员自我反思诱因由社会公众不信任、激励需求未满足、工作状态不佳、工作业绩低下、人际沟通不畅5个因素构成;自我反思诱因既具有一致性又呈现出多样性;自我反思的诱发具有明显的滞后性、组织性和被动性;自我反思诱因重人际不畅轻业绩不佳;自我反思可引起公务员工作态度与业绩的积极变化;"激励需求未满足"诱发的自我反思可能导致消极结果。在此基础上,提出了基层公务员加强自我反思、提升自我素质的相关对策建议。

Grass-roots civil servants work at the front line of government administration and public service. An important task of mass line is to carry out a profound criticism and self-criticism. That is self-reflection. To study the features of grass-roots civil servant＇ self-reflection, we extract 352 testees to complete the questionnaire. This survey results show that the incentives for grass-roots civil self-reflection include the social untrust, incentive frustration, inefficiency, poor performance, interpersonal conflict; Incentives both have consistency and diversified; Self-reflection has obvious lag, organization and passivity; Interpersonal conflict is more valued than poor performance; Self-reflection can lead to positive changes in the attitude and performance of grass-roots civil servants; Incentive frustration induced self-reflection may lead to negative results. Based on this, this paper puts forward some suggestions to promote grass-roots civil servants.