应用加权TOPSIS法评价医院不同临床科室业务工作绩效

Using weighted TOPSIS method to evaluate job performance of hospital clinical departments

目的用加权TOPSIS法对医院各临床科室医疗质量做出综合评价，为医院管理部门制定决策提供可靠的依据。方法应用加权TOPSIS法从工作效率、医疗工作质量、经济效益3个方面对某院2014年27个临床科室的工作绩效进行综合评价和横向比较。结果评价结果与医院实际情况相符合，在27个科室当中，ICU工作绩效综合评价最好，产科其次，呼吸内科最差。结论加权TOPSIS法计算简便、结果合理、应用灵活，适宜在医院临床科室工作绩效评价中进行推广应用。

Objective Using weighted TOPSIS method to evaluate job performance of hospital clinical departments, to provide a reliable basis for decision-making of the hospital management. Methods Having a comprehensive evaluation and hor- izontal comparison of 27 clinical departments＇ job performance of a hospital in 2012, using weighted TOPSIS method from three aspects, the working efficiency, quality of medical work and economic denefit. Results Evaluation results consistent with the actual situation of the hospital, in the 27 departments, ICU have the best job performance evaluation, Obstetrics secondly, Re- spiratory Medicine worst. Conclusion Weighted TOPSIS method is simple, reasonable, flexible and suitable to promote and ap- ply in job performance evaluation of clinical departments in hospitals.