汽车社交服务设计的情境因素及其知识管理

Social Cars Service Design for Scenario Factors and Knowledge Management

目的现代设计是基于知识的设计,情境知识的获取、管理、应用是汽车社交服务设计的基础性研究课题。方法采用人类学定性研究方法,结合驾驶情境、用户情境和群体情境,以126名用户的实地调查为样本获取知识,构成能连贯获取、表征、应用、共享的汽车社交情境知识数据库,并通过案例设计初步验证研究的正确性。结论研究拓展了设计知识获取的途径,提出了概念生成的辅助工具,为产品的创新设计、开发评估提供了良好的支持。

Modern design is based on the design of the knowledge,scenarios knowledge acquisition,management and application is a basic research topic in social cars service design.It has adopted anthropology qualitative research methods,combined with the driving scenarios,users scenarios and group scenarios,employed 126 users samples from on-the-spot investigation to acquire knowledge,constituted a coherent acquisition,characterization,application,share of social cars scenarios knowledge database,and preliminary verified validity of the research through the case design.Research extends the design way of knowledge acquisition,puts forward the concept of generating auxiliary tool,provides a good support for the innovation of product design,development,assessment.