品管圈在降低某院急救中心药房调剂内差中的应用

Quality control circle in reducing the hospital pharmacy dispensing in emergency center application

目的:运用品管圈手法来降低急救中心药房调剂内差的数量,保障患者用药安全。方法:开展品管圈活动,分析造成急救中心药房调剂内差原因,制订相应的对策并实施,同时评估活动效果。结果:通过7个月的品管圈活动,急救中心药房调剂内差件数由原先的50.3件/周下降到18.7件/周,进步率达62.8%,同时也提高了圈员们发现、分析和解决问题的能力。结论:品管圈活动能有效降低急救中心药房药品调配内差件数,以确保患者用药安全,能持续提高急救中心药房药学服务质量。

Obiectives： To reduce the errorsof dispensing drug in mergency center pharmacy and to enture drug safey through quality contor circle activity. Methods：Launched the quality contor circle activity, analysed the reasonsfor the errorsof drug Dispensing, Formulated and carried out corresponding measures ,and assessed the effects of this activity.Results： Seven months after the implementation of QCC, the number of errorsin mergency center pharmacy decreased （50.3 n/w vs 18.7n/w）.The Progress ratewas 62.8%. Prolessional ability and overall quality of pharmacists were all improved.Conclusion： QCC has a good effect, and worthy recommending to reduce the errorsof dispensing drug.