综合指数法在临床护理质量评价中的应用

Application of Comprehensive Indexes Method to Quality Evaluation of Clinical Nursing

目的:对临床科室护理质量进行综合评价,为提高护理质量,加强护理管理提供科学决策依据。方法:选取能较全面反映临床护理质量的指标作为评价指标,采用综合指数法将其量化、合成,得到各护理单元综合评价数值。结果:各护理单元质量综合评价排序依次为:内一科(10.0469)、内二科(9.7841)、内三科(9.5513)、外二科(9.3703)、外一科(9.0025)。结论:综合指数法避免了人为等主观因素的干扰,结论直观,应用方便,说服力强,有利于激发公平竞争意识,促进护理质量的提高。

Objective： To provide the evidence of making scientific strategies for enhancing nursing management and improving nursing quality by evaluating quality of the nursing in clinical departments comprehensively. Methods： The indexes reflecting the quality of clinical care completely were chosen, they were quantized and synthesized by comprehensive indexes method to obtain comprehensive assessment values of different nursing units. Results： Comprehensive assessment of nursing unit quality were in order： the first department of internal medicine （10.0469）, the second department of internal medicine （9.7841）, the third department of internal medicine （9.5513）, the second surgical department （9.3703） and the first surgical department （9.0025）. Conclusion： Comprehensive in- dex method could avoid the interference of artificial subjective factors, with intuitive conclusion, convenient application, strong persuasion, which is beneficial to stimulate fair competition consciousness and promote nursing quality improvement.