品管圈活动在降低神经内科住院患者睡眠障碍发生率中的应用效果

Application of quality control circle on reducing the incidences of sleep disorder in patients of Neurology Department

目的 通过开展品管圈活动降低神经内科住院患者睡眠障碍发生率,提高护理质量及患者满意度. 方法 成立品管圈,选定降低患者睡眠障碍发生率为活动主题,采取现况把握、目标设定、解析、拟定对策、效果确认等基本步骤. 结果 品管圈活动后患者睡眠障碍发生率由活动前的87. 00%下降至62. 51%,目标达标率64. 447%;同时提高了圈员的6项能力及患者对护理人员服务的满意度,差异有统计学意义（P＜0. 01）. 结论 品管圈活动可降低神经内科住院患者睡眠障碍发生率,规范护理人员的护理行为,是提高神经内科睡眠障碍患者护理质量的有效途径之一。

Objective To reduce the incidence of sleep disorders in patients of neurology department by the application of quality control circle, thereby improving the quality of care and patient satisfaction. Methods The quality control circle was established, and the theme of activities was selected as＆quot;reducing the patient′s incidence of sleep disorders＆quot;. The fundamental procedures included mastering of current status, goal setting, analysis, solutions protocol, effects confirmation, etc. Results The incidences of sleep disorder dropped from 87. 00% to 62. 51% after the application of quality control circle activities with goal attainment rate 64. 447%. At the same time, the six kind of abilities in the members of quality control circle and patients satisfaction with nursing services were improved （P 〈0. 01）. Conclusions The quality control circle can reduce the incidences of sleep disorder in patients of neurology department and regulate the behavior of nursing staffs. It is an effective way to improve the patients′nursing quality of sleep disorders in neurology department.