供电服务的创新性思考与展望

Creative Thinking and Prospect of Power Supply Services

随着我国深化改革措施的推进和供电相关技术的日新月异,电力行业的发展正面临着前所未有的机遇和挑战。国家电网作为电力行业中的龙头公司,应该将赢得客户的满意度作为其核心竞争力,主动承担起紧跟技术革新浪潮的责任,努力实现最大的社会价值。本文在分析服务理念演变的基础上,结合当前电力行业的发展环境,深入剖析了供电服务的特殊性,创新性提出了供电服务网络的概念,并据此阐述了供电服务面临的困难与挑战。此外,本文还通过分析供电技术的进步,对未来供电服务的发展趋势进行了探讨。

With the deepening of reform measurement and the development of power supply related technology,the power industry is facing unprecedented opportunities and challenges.State Grid,as the leading enterprises in power industry,should strive to improve the service quality,following the wave of technological innovation and committed to maximize the value of their community.Based on the analysis of the evolution of the concept of service and combined with the changing environment of the current power industry,we deeply explored the peculiarities of power services and proposed power supply network concept.In addition,the paper also discussed the new technology of power industry and forecast the trend of electricity services.