基于QR码的公交服务评价系统

Bus Service Evaluation System Based on QR Code

针对现行公交服务质量满意度评价器实现和维护成本高、反馈信息单一等问题,开发了基于QR码的公交服务评价系统。深入探讨了QR码编码算法,并根据公交集团实际数据开发了批量生成QR码图像的前台编码程序,将生成的QR码粘贴在公交车适当的位置,乘客扫描QR码后对公交服务进行评价。开发后台统计程序,实时对乘客的评价进行统计分析,并生成相应的报表。经过测试无误后,上线稳定运行,不但大大降低了投入与维护成本,而且为乘客提供自由、便捷、高效的评议反馈渠道,也为公交集团提供了实时、清晰、准确的信息管理统计平台。

As traditional public transport service evaluation system is to set up the service quality evaluator on the bus , it not only becomes complex for maintenance and needs high cost ,but also feedbacks from passengers are much simple ,the bus service evaluation system based on QR code is calculated in this paper .After studying of the QR coding algorithm ,the foreground QR code coding program and the background statistical program are designed .By scanning the QR code within the bus with the phone ,passengers can automatically log onto the service evaluation page and select the commenting options or express their comments and suggestions towards public transport service freely .Which not only greatly reduces the costs of input and maintenance ,but also truly achieves the diversification of feedbacks from passengers ,providing passengers with free ,convenient and efficient channels for feedback of comments and suggestions ,and providing public transportation compa-nies with real-time ,clear and accurate statistic platform for information management .