品管圈在门诊输液室管理中的作用分析

Function Analysis of Quality Control Circle in Outpatient Transfusion Room Management

目的观察品管圈在门诊输液室管理中的作用。方法对该院收治的132例门诊输液患者随机分为两组。对照组66例采用常规护理措施,而试验组66例采用品管圈活动。比较两组患者护理满意度、等候时间及风险事故方面的差异。结果试验组护理满意率为97.0%明显高于对照组80.3%,比较差异具有统计学意义(χ2=7.52,P<0.05),试验组等待总时间为(6.1±0.9)min显著低于对照组(11.4±1.8)min,比较差异具有统计学意义(t=21.40,P<0.05);试验组安全风险风险事故发生率为4.5%显著低于对照组16.7%,比较差异具有统计学意义(χ2=3.92,P<0.05);结论品管圈在门诊输液室管理中作用显著,其具有较高的护理满意度,患者输液等待时间也较短,风险事故发生率也较少,进而提高护理工作质量,增加护患之间的友好关系,值得临床选择。

Objective To observe the effect of quality control circle in the management of outpatient transfusion room.Methods 132 cases of outpatient transfusion in our hospital were randomly divided into two groups. In the control group, 66 cases in the control group were treated with routine nursing measures, while the control group was treated with 66 cases.The difference between the two groups of patients nursing satisfaction, waiting time and risk accident; Results The experimental group of nursing satisfaction rate was 97% 80.3% higher than the control group, there was significant difference between（χ2=7.52,P0.05）; the total waiting time for the test group（6.1±0.9） minutes was significantly lower than the control group（11.4±1.8）. There was significant difference between（t=21.40,P0.05）; the experimental group safety risk accident risk rate of 4.5% was significantly lower than that of control group was 16.7%, statistically significant（χ2=3.92,P 0.05）.Conclusion QCC in the outpatient transfusion room management effect, the higher nursing satisfaction, transfusion of patients waiting time is relatively short, the risk of accident rate is less, so as to improve the quality of nursing work, increase the friendly relationship between nurses and patients, it is worthy of clinical choice.