管理工具在搭建医院图书馆微信服务平台中的应用

Application of Management Tools in Building Wechat Service Platform of Hospital Libraries

目的利用各类常用管理工具搭建医院图书馆微信服务平台,以补充医院图书馆泛在服务范围。方法使用甘特图、鱼骨图、趋势图等管理工具,分析、构想、搭建医院图书馆微信服务平台,并分析其中的不足和解决方案,整合提炼泛在图书馆知识创新服务方式。结果不同阶段灵活运用相关管理工具使微信服务平台的搭建过程有条不紊,可按计划开展工作,定期检查总结计划执行情况,及时发现问题,提高效率。结论管理工具是图书馆创新服务的翅膀,在整体架构、时间管理、内容运营与传播推广等方面,利用管理工具搭建微信服务平台都具有十分重要的意义。

Objective To apply various kinds of commonly used management tools in building Wechat service platform of hospital libraries; To broaden the service coverage of hospital libraries. Methods Wechat service platform of hospital libraries was analyzed, conceived and built by using Fishbone diagram, Gantt chart, trend chart and other management tools, which were also used to analyze the shortcomings and solutions and integrate and refine service modes for knowledge innovation in libraries. Results Flexibly using relevant management tools in different stages enables the building process of Wechat service platform to be in a systematic and smooth way, which can be carded out according to the plan. Condition of plan implementation was summarized regularly to identify problems timely and improve efficiency. Conclusion Management tools are the wings of the innovation of library service. No matter in the overall framework, time management or the content dissemination and promotion, management tools can create significance on building Wechat service platform.