摘要
在引发医患关系紧张的诸多因素中,与医务人员的爱心、同情心、责任心和法律意识缺失有关,常常因医务人员的服务态度和同理心不足等问题引发医患纠纷甚至导致冲突。文章结合案例围绕医务人员的同理心、职业责任感以及职业素质及自律等方面进行思考,认为提高医务人员职业素质是一个亟待解决的问题。提出应该加强人文医学的源头教育、注重医务人员的素质培养、依法、依规规范医疗行为。重视和加强医务人员职业素质和医德修养的培养,应当成为医院文化建设的首要任务,应该抓紧、抓好、抓落实。医务人员更要从自身做起,恪守"慎独"和职业自律,用人文关怀和良好的医术服务于患者,促进医患关系的和谐。
The medical staffs lack of love, compassion, responsibility, and legal consciousness are the factors caused the doctor-patient relationship nervous. Medical staff's service attitude and lack of empathy can cause medical disputes between medical staff and even lead to conflict. Combining with case, around the medical staff of empathy and concern of professional responsibility and professional quality defects, think improve professional quality of medical personnel is a problem to be solved. We should strengthen the source of medical humanities education, pay attention to the quality of medical personnel training, regulating medical behavior in accordance with the law, in accordance with the rules. Attaches great importance to and strengthen the cultivation of the professional quality of medical staff and medical ethics accomplishment, should become the primary task of the construction of hospital culture, should grasp, pays special attention to, grasp the implementation. Medical personnel must start from their own; abide by "self-supervision" and professional self-discipline, with humanistic care and good medical service to patients, promoted harmonious doctor-patient relationship.
出处
《中国病案》
2015年第12期48-50,共3页
Chinese Medical Record
关键词
职业素质
缺陷
管理
Professional quality
Defect
Management