摘要
目的研究品管圈方法用于降低一日清单漏发率的效果。方法科室组成7人的品管圈小组,主题为降低一日清单漏发率。结果经过品管圈活动后,一日清单漏发率由23.7%降至3.87%,差异具有统计学意义(P<0.05)。结论品管圈活动有效降低一日清单漏发率,提升患者满意度。
Objective To study the quality control circle method is used to reduce missing delivery rate of one-daylist. Methods Quality control circle group composed of 7 people in our department,topicwas to reduce missing delivery rateof one-day list. Results After quality control circle activities,missing delivery rate of one-day list from 23.7% to 3.87%,the difference was statistically significant（P 0.05）. Conclusion Quality control circle method activity effectively reduce missing delivery rate of one-day list,improve the patient＇s satisfaction.
出处
《中国卫生标准管理》
2015年第31期208-209,共2页
China Health Standard Management
关键词
品管圈
一日清单
漏发率
Quality control circle
One-day list
Missing delivery rate
