2Gartner. Gartner Says Worldwide Government IT Spending Flat in 2013[R/OL]. 2013[2014-03-08]. http://www gartner, com/newsroom/id/2518815.
3Dunleavy P, Margetts H Bastow S, et al. Digita Era Governance: IT Corporations, the State, and E-Government[M]. Oxford: Oxford University Press, 2008.
4West Sector Press D M. Digital Government: Technology and Public Performance[M]. Princeton, N J: Princeton University 2005.
5Verdegem P Verleye G. User-centered E Government in Practice: A Comprehensive Model for Measuring User Satisfaction[J]. Government Information Quarterly. 2009 26(3): 487-497.
6Xiong J A. Current Status and Needs of Chinese E-Government Users[J]. The Electronic Library, 2006, 24(6): 747-762.
7杜平.于施洋中国政府网站互联网影响力评估报告(2013)北京:社会科学文献出版社,2013.
8UN. United Nations E-Government E-Government for the People[R]. New Nations 2012 Survey 2012: York. United.
9Belanger F, Carter L. Digitizing Government Interactions with Constituents. An Historical Review of E-Government Research in Information Systems[J]. Journal of the Association for Information Systems 2012, 13(5): 363- 394.
10OECD. Uptake of E-Government Services. Government at a Glance 2011[R]. OECD Publishing, 2011: 170-171.