1Carina P.Sass,O n Interpersonal Competence,State University of N ew York Press,1994,P253,146.
2Virginia Satir,Paying Attention to Words,edited by John Stewart,Bridge N ot Walls:a Book about Interpersonal Communication/-5th ed,Mc Graw-Hill Publishing Company,1990,PP93-97.
3John Stewart,Bridge N ot Walls:a Book about Interpersonal Communication/-5th ed,Mc Graw-Hill Publishing Company,1990,P281.
