开展医学人文大讲堂的经验与体会——以郴州市第一人民医院为例

The Experience of Medical Humanistic Lecture:Take Chenzhou No.1 People's Hospital as An Example

为缓解当前紧张的医患关系,提升医务人员的医学人文素养,郴州市第一人民医院开展针对全院员工的医学人文大讲堂,建立了一支高素质的内训师队伍,这支队伍既有医院内部的专家,也有外聘的专家。医学人文大讲堂采取办班的形式分期分批进行培训,实行培训师课堂授课、学员课堂讨论和交流心得体会等多种形式相结合的培训方式,培训内容包括医学人文精神大讲堂、医生职业精神大讲堂、医患沟通大讲堂、服务礼仪大讲堂、医院历史大讲堂等。大部分学员对培训效果比较满意,但培训过程中也存在参训率不理想、少数学员积极性不高、内训师教学水平有待提高等问题。

In order to ease the current tense doctor-patient relationship, improve the medical humanities quality of medical staffs, Chenzhou No. 1 People＇s Hospital held medical humanistic lectures for all the staffs and built a high quality training team with experts both inside and outside of the hospital. The training was given by stages and groups with the methods of lecture, discussion and experience sharing. The contents of the lectures included medical humanistic spirit, medical professionalism, doctor-patient communication, service etiquette, the history of the hospital and so on. Most of the participants were satisfied with the training, but there were also some challenges including the unsatisfactory attendance, less enthusiasm of participants and the insufficient teaching quality of the trainers.