语音拣选技术在药库工作中的应用

The Application of Speech Picking Technology in Drug Storage Work

目的:采用语音拣选技术提升药库工作水平。方法:利用文字转语音(TTS)技术、语音IP传输技术和语音识别技术(ASR),建立通用语音库,使服务器智能机器人与拣货人员通过随身携带的设备在进行药库药品拣选工作(出库、盘点)时实现语音交互。通过与传统手持纸质单工作模式下的出库、盘点时间及出库差错数比较语音拣选技术的工作效果。结果与结论:语音拣选技术具有解放工作人员双手、双眼及拣选货品可被多次校验的技术优势,可提高药品拣选的工作效率并降低差错率。与传统模式比较,语音拣选模式的出库效率提高了51.5%、盘点效率提高了55.9%、发药差错率降低了63.9%,且可实现无纸化发药。该技术的应用可提高医院药事管理的信息化水平,建议在药库工作中推广应用。

OBJECTIVE：To promote drug storage work by adopting speech picking technology. METHODS：To establish general speech library by using text-to- speech（TTS）technology,voice IP transmission technology and automatic speech recognition（ASR）technology,made server intelligent robot and picking staff carried equipment with them for voice interaction when picking drugs（out of storage,inventory）in drug storage. Under traditional paper list mode and speech picking technology mode,the time of out of storage and inventory,the number of delivery error were compared. RESULTS CONCLUSIONS：The speech picking technology can improve the efficiency of drug picking and reduce error rate with the advantage of hands and eyes-free,multiple validation. Compared with traditional mode,out of storage efficiency is increased by 51.5% and inventory efficiency by 55.9%,and delivery error rate is decreased by 63.9%;the technology realize the paperless drug delivery. The technology can improve the informationization of pharmaceutical affairs management,should be further promoted in drug storage work.