摘要
目的探析门诊西药房的药品管理和发放差错。方法通过文献分析门诊西药房的管理问题和发放差错的原因。结果门诊西药房差错原因主要是药房的工作量大,工作强度高,因而容易出现差错。结论合理有效的管理能够减少药品发放差错,并提高医疗服务质量和患者的服务体验。
Objective To analyse the management of outpatient pharmacy and issuing of error. Methods Analyze the reason why pharmacy and issuing of errors happend. Results The reason was that the large pharmacy,high working intensity,and therefore these proned to error. Conclusion Reasonable and effective management can reduce the release of any mistakes, and improve the quality of medical services and patient service experience.
出处
《中国卫生标准管理》
2015年第32期139-140,共2页
China Health Standard Management
关键词
门诊西药房
药品管理
发放差错
Outpatient pharmacy
Management of medicine
Payment errors
