摘要
随着我院优质护理服务的深入开展,本着特色服务根本在于基础护理又高于基础护理的理念,我们科积极将优质护理服务贯穿于急诊工作中。从接诊服务,操作技术,病情观察,安全转运与陪检,培训带教,优化流程等方面进一步加强细节管理,规范急诊护理工作,提高了护理质量,保障了护理安全,提高了患者满意度。
With the in-depth development of our high quality nursing service,in line with the characteristics of service rooted in basic nursing and higher than that of the concept of basic nursing,we will make high quality nursing service branch actively throughout the emergency work. From the admissions service,the operation technology,disease observation,safe transit and training teaching,the optimization process to further strengthen the details of management,standardize emergency care,so as to improve the quality of care,to ensure the safety of care, improve patients' satisfaction.
出处
《中国卫生标准管理》
2015年第32期206-208,共3页
China Health Standard Management
关键词
优质护理
细节管理
护理服务
护理安全
High quality nursing
Detail management
Nursing service
Nursing safety