5Alazml M, Zairi M. Knowledge management critical success factors. Total Quality Management, 2003, 14(2) : 199 -204.
6Stankosky M A. Advances in knowledge management: University research toward an academic discipline//Stankosky M A. Creating the discipline of knowledge management: The latest in university research. Amsterdam : Elsevier Butterworth - Heinemann, 2005 : 1 -14.
7Chourides P, Longbottom D, Murphy W. Excellence in knowledge management: An empirical study to identify critical factors and performance measures. Measuring Business Excellence, 2003,7 (2) :29 -46.
8Hasanali F. Critical success factors of knowledge management.[ 2008 - 12 - 10 ]. http ://www. providersedge. com/docs/km_articles/Critical_Success_Factors of KM. pdf.
9Liebowitz J. Key ingredients to the success of an organization' s knowledge management strategy. Knowledge and Process Management, 1999, 6(1) :37 -40.
10Skyrme D, Amidon D. The knowledge agenda. Journal of Knowl- edge Management, 1997,1 ( 1 ) : 27 - 37.