对非工作时间社区医疗的满意度到了停止写报告并开始行动的时候了
Satisfaction with out of hours primary care Time to stop writing reports and start taking action
摘要
2014年11月,下议院公共账目委员会(the House of Commons Committee of Public Accounts)一份报告称,英格兰患者对于社区医疗非工作时间的体验及费用的评价差距巨大。该委员会批评了英国国家健康体系(NHS)在提供有效监管方面的失败,同时强烈要求NHS寻找导致患者对于就医体验及费用评价差距巨大的自身原因。2014年7月一项全科医生(GP)-患者调查中,66%的受访者表示他们在非工作时间享受到的医疗服务“非常好”或“好”,但是相较于往年,这一比例呈下降趋势。
参考文献11
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