试论图书馆员与读者的沟通

Discussion on the Communication between Librarians and Readers

通过分析图书馆员与读者沟通中存在的不足,阐述了图书馆改善馆读关系的重要性,指出馆员应加强自身素质修养,从业务素养、文化素养、心理素养等方面,提升自身与读者的沟通能力。

Through analyzing the shortages existing in the communication between librarians and readers, this paper expounds the importance of improving the relationship between librarians and readers, and points out that the librarians should strengthen their own quality cultivating and improve their ability to communicate with readers.