肝胆外科护理中柔性管理的应用价值分析

In the liver and gallbladder surgery nursing application value analysis of flexible management

目的分析柔性管理在肝胆外科护理中的应用价值.方法：将106 例肝胆外科患者随机分为对照组（常规管理）和观察组（常规护理＋柔性管理）各53 例,比较两组患者的护理效果.结果：①观察组患者对护理人员的投诉率（1.87%）、并发症发生率（3.88%）,均低于对照组（分别为13.21%、15.09%）,差异有显著性（P〈0.05）;②观察组患者对护理人员的工作满意度评分、术后疼痛评分均优于对照组,差异有显著性（P〈0.05）.结论：在肝胆外科护理中应用柔性管理,可提高护理质量,患者满意度高,值得临床推广.

Objective:To analyze the value of flexible management in the liver and gallbladder surgery nursing. Methods:106 cases with liver and gallbladder surgery were selected as the research object, in obtaining permission from the patients, the patients were divided into control group(conventional management) and observation group(routine nursing + flexible management), two groups are included in 53 patients, to compare the nursing effect of two groups of patients. Results:(1) observation group of patients to nursing staff claims(1.87%), the incidence of complications(3.88%) were lower than the control group(13.21%, 15.09% respectively)(P < 0.05), compared the two groups differ significantly(P < 0.05);(2) the observation group of patients to nurses job satisfaction score, postoperative pain scores were better than control group, two groups compared significant difference(P < 0.05)(P < 0.05). Conclusion:The application of flexible management in the liver and gallbladder surgery nursing, can improve the nursing quality, patient satisfaction is high, worth clinical promotion.