中国政府战略性危机管理群体决策的影响机制研究——基于利益相关者模型

The Research on the Influencing System of Group Decision of Chinese Governmental Strategic Crisis Management——Based on the Model of Stakeholders

频发的危机事件使我国政府对于战略性危机管理群体决策的影响机制研究更加重视,利益相关者模型的引入对于提高政府战略性危机管理群体决策能力至关重要。本文从利益相关者主体入手,包括受害者、当地政府和主管政府部门、危机制造者、非政府组织、一般公众和新闻媒体,详细分析利益相关者主体。然后,从利益相关度、利益聚合度和利益表达度三个层面具体研究利益相关者的互动关系。按照危机预防阶段、危机响应阶段和危机恢复阶段这三个时期研究利益相关者对战略危机管理群体决策的影响机制,以期通过利益相关者模型分析提高政府战略性危机管理群体决策能力。

The introduction of stakeholders＇ model is important to improve the ability of group decision of governmental strategic management.There are six main stakeholders in this essay,including victims,local government and functional government,crisis makers,NGOs,the public and the press.Then,we make an analysis on the relationships of these stakeholders＇ interaction from three perspectives of the relative,integrative and expressive interest.Next,we make a research on the stakeholders＇ influencing system of group decision of the strategic crisis management in terms of the phrases of crisis prevention,response and storage,in order to improve the ability of group decision of governmental strategic crisis management.