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电信公司客户满意度分析和提升策略探讨 被引量:1

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摘要 随着移动互联网时代到来,电信运营商建立以客户满意度为中心的管理方式,从而实现向互联网运营转型的需求非常迫切,因此就如何制定客户满意度提升策略进行分析,提出了改善客户信息满意度的措施。
作者 孙砾
出处 《现代商贸工业》 2016年第2期88-88,共1页 Modern Business Trade Industry
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