基于放疗者身份识别的持续质量改进研究

Radiotherapy patients with identification study on continuous quality improvement

目的正确识别放疗患者身份，确保放疗安全可靠。方法选择本院进行放疗操作的技师，通过计划、实施、核查、行动（PDCA）4步法提高其对患者身份识别核查的准确率和对患者隐私保护的满意率。结果经过4个月的PDCA循环，患者身份识别核查合格率由循环前的88．17％上升到循环后的99．07％．患者隐私保护满意率也由循环前的52．69％上升到循环后的98．15％。放疗前通过4个月患者身份识别，放疗患者身份准确率为100％，技师工作效率得到很大提高。结论通过优化放疗前患者身份识别核查的工作流程，可以提高放疗患者安全和放疗工作效率，患者隐私也能得到更好保护。

Objective To study the recogniting patients identity for the safety and reliability of radiotherapy. Methods Through PDCA 4 footwork, namely, plan, do, check, action the technicians in the hospital to improve patients＇ identity verification.Results After 4 months of PDCA cycle, the patient identity verification qualified rate increase gradually,from 88.17% up to 99.07%, the privacy of patients satisfaction rate rose from 52.69% to 98.15%.The patients identification accuracy rate of 100%, technicians working efficiency has been greatly improved. Conclusions The measure of patient identification can improve the working process of radiotherapy for safety and efficiency and can get better privacy protection.