中国智慧旅游研究综述

A Review of Smart Tourism in China

以中国CNKI学术总库中整理获得的271篇文献为研究对象,对智慧旅游相关研究进行了文献计量分析和主题内容分析。文献计量分析表明,智慧旅游研究文献的大量出现是在2012年之后,其研究机构具有明显的区域性,焦点研究问题则集中于基础理论,研究方法以定性分析为主;智慧旅游研究既未得到国内主流学术界的足够重视,也少有跨学科的研究。主题内容分析则发现,智慧旅游研究的主要内容包括智慧旅游的相关专题、智慧旅游与旅游公共服务体系、智慧旅游与智慧城市。在此基础上,文章就完善智慧旅游研究提出了若干建议。

Smart tourism develops rapidly under the background of the support of the policy environment and the promotion of the market environment since our country put forward formally the concept of smart tourism. There are some smart tourism research works under the attention of academia and industry. However, smart tourism research doesn＇t match the status of smart tourism at home and has many deficiencies in the research practice. A few scholars, liking Lin Ruofei and Huang Sisi, have made meaningful discussion on domestic smart tourism research, but they applied qualitative research method and didn＇t reflect fully the progress and trend of smart tourism research. Thus, this paper collects 271 domestic literature from China National Knowledge In frastructure （CNKI） and makes biblimetric and topic analysis. Bibliometric analysis finds that most of smart tourism study literatures were published after 2012, research institutions were obvious regional, and research questions were focused on the basic the ory and research methods were given priority to qualitative analysis. Smart tourism research doesn＇t obtain enough attention of domestic major academia and interdisciplinary research. Topic analysis shows that the study contents include.. （a） related topics of smart tourism. This group of studies focuses mainly on six aspects： smart tourism concept, by scholars like Zhang Lingyun, Li Yunpeng, and so on; core technology of smart tourism, by scholars like Liu Junlin, Jin Jiangjun, and so on; overall framework of smart tourism, by scholars like Zhu Zhu, Yao Guozhang, and so on; comprehensive evaluation index system on smart tourism, by scholars like Liu Lining, Du Peng, and so on; countermeasures of development and management on smart tourism, by schol ars like Wang Ruifeng, Ji Qiang, and so on; and meaning of smart tourism, by scholars like Ren Han, Li Yun, Zhang Qi, On Haiying, and so on. In addition, there are some deficiencies about overall framework and comprehensive evaluation index system of smart tourism research as well as the training mode of tourism personnel. （b） The relationship between smart tourism and tourism public service system, then based on the introduction and analysis of domestic literature, it is suggested that smart tourism promotes the construction of tourism public service system mainly through three ways. Firstly, smart tourism promotes the construction of tourism public service system by integrating tourism resources and industrial chain. Secondly, smart tourism promotes the construction of tourism public service system by impacting the construction of tourism information infrastructure. Finally, smart tourism promotes the innovation of management structure on tourism public service system. （c） The relationship between smart tourism and smart city. Certainly, it is obvious that their relationship is closed and mutual. Based on the above a nalysis, the paper also offers some suggestions regarding the study of future smart tourism.